05
2023
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10
Cheering for positive energy! Panshan’s scenery is beautiful, and its people are even more so—kind deeds and good people warm the hearts of visitors.
Author:
Every ordinary act of kindness, every warm greeting offered without hesitation, and every touching moment together form the deepest source of strength for the people of Panshan. By putting ourselves in the shoes of our visitors, striving to maximize their benefits, and addressing their concerns with care, the Panshan Scenic Area welcomes travelers from all corners of the globe, offering a beautiful landscape and an unforgettable experience.
The National Day holiday is drawing to a close, and all staff at Panshan Scenic Area have remained steadfast at their posts, welcoming every visitor with enthusiastic dedication and high‑quality, people‑centric, meticulously crafted service. With the sincerest of hearts, they have warmed the souls of each traveler, while acts of kindness and exemplary conduct have been frequently reported, earning widespread praise from tourists.
During the National Day holiday, the main traveler groups are family units and couples. Families traveling typically include both elderly and young members; some even set out as large groups of more than a dozen people, with seniors, children, and all sorts of luggage in tow. From getting on and off vehicles to riding cable cars, waiting in line to buy tickets, and stopping to take in the scenery and snap photos, every step requires hands‑on supervision—so much so that adults may forget about the kids, or answer a phone call only to turn around and find their little ones have wandered off again.
During this “double‑holiday” period, the Panshan Scenic Area has seen a variety of “creative” cases of children going missing. Each time the scenic area’s command center receives a call for help from parents, staff immediately coordinate with on‑site police officers and mobilize multiple agencies—including public security, sanitation, and armed police—using public announcements and video surveillance to locate the lost children.
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Joint efforts by all departments within the scenic area
Helping tourists find their families
Here at Panshan Scenic Area, we’d like to remind you: during the holiday season, there are many visitors and heavy traffic. When you’re out enjoying your trip, please keep a close eye on children and elderly family members to prevent them from getting lost.
“Losing face” is a big deal, and losing an item is embarrassing too.
Helping tourists find lost items
On October 3, Ms. Liu, a tourist from Hebei, visited the Panshan Scenic Area with her family and accidentally lost her handbag. Fortunately, before she had a chance to report it to the police, within the scenic area… Patrolling police officers found the wallet and immediately returned it to her. After retrieving her wallet, Ms. Liu said with a smile that she had been far too careless—she hadn’t even noticed her handbag was missing—and repeatedly thanked the police officers for their assistance.
Heartfelt service, warm-hearted assistance
The Gua Yue Cableway has opened a green downhill route for injured tourists.
The Blue Sky Rescue Team rescued an injured tourist.
Blue Sky Rescue Team carries an injured hiker down the mountain.
With sincerity, they win hearts; with service, they earn satisfaction; and with action, they build a strong reputation. The Panshan Scenic Area is wholeheartedly committed to doing good deeds, delivering tangible results, and resolving difficulties for visitors. Every word and gesture, every move they make, adds beauty and splendor to Panshan’s most breathtaking autumn scenery.
Tianjin Panshan Scenic Area
· Scenic Area Inquiry Phone:022-29828186· Scenic Area Complaint Hotline:022-29821719· Scenic area rescue hotline:022-29821814